Technical Support

Many technical problems are caused by missing steps in virtual machine deployment or configuration errors. Please consult the troubleshooting chapter for common issues that can be resolved easily Troubleshooting

Some error can occur as a result of connectivity problems outside the Pan-Net domain. When it can be suspected that an error is caused by temporary overload or server failure in external networks, the problem might disappear when retrying after some time.

To issue trouble tickets or to get support for issues related to Pan-Net cloud, please contact our service operations team via e-mail soc@pan-net.eu.

Additionally, support can be sought in various pan-net slack channels, which are presented in the beginning of a project with Pan-Net.